How do you work with people with disabilities? This four minute, lighthearted video looks at Misguided Efforts. Having achieved "cult" status with watchers across the country, it delivers a powerful message on how attitudes about "difference" drive interactions and services for people with disabilities. Perfect orientation and ongoing staff training for human service professionals, support staff, as well as residential and vocational service organizations.

Uniquely covers 19 common phrases (or attitudes) that can be adjusted to improve the quality of service you provide. A great opener for presentations and training.